Pure hospitality "it's about creating environments where good things happen"
We believe that service excellence is a product of an environment rather than a learnt skill and that’s where our efforts are focussed.
Everything we do is geared towards your success as an organisation. We don’t teach our staff to carry plates, we work with them to form key relationships within our team, with you (as an organiser) and with your participants whilst here on conference.
We are focussed on building a culture where great things happen. By empowering our staff with the knowledge base and authority to make decisions without constantly having to consult up the management chain, we provide a far more proactive, flexible and streamlined service approach.
We encourage our staff to work constructively and cooperatively, with each other, and especially with our conference participants. And it shows!
2012 Sample Dinner Menu (PDF 66 KB)